Shopping Guide

👤 Account & Login

Creating an account allows you to enjoy the following benefits:

View your order history
Manage your personal information and shipping addresses
Complete future purchases more smoothly

After registering, a 6-digit verification code will be sent to your email address.
Please enter the code to complete your login.

※If you do not receive the confirmation email, please check your spam or junk mail folder.
Please also make sure that emails from “@lihit-lab.co.jp” can be received.

💳 Payment Methods

We offer the following secure payment options:

Credit Cards (VISA, Mastercard, JCB, American Express)
Apple Pay
Google Pay
Shop Pay
PayPal

Available payment methods may vary depending on your country or region.

📦 Price Display

Once you select your destination country or region, prices will be displayed in the local currency.
(For some regions, prices are displayed in Japanese Yen (JPY).)

🚚 Shipping & Delivery

We offer international shipping to many countries and regions worldwide.

Shipping Fees

The customer bears shipping costs. Shipping fees vary depending on the delivery destination. Estimated shipping fees in Japanese yen are as follows.

Shipping Destinations	Flat Shipping Fee (Tax-Exempt)
Asia(excluding South Korea, Taiwan)	JPY 2,500
Oceania, Mexico, Europe, Canada	JPY 4,000
South America (excluding Mexico), Middle East	JPY 5,000

Actual charges may vary slightly due to exchange rates.

Shipping Schedule

Orders are generally shipped within 7 business days after payment confirmation, excluding weekends and Japanese national holidays.
Please refer to our Business Day Calendar for scheduled holidays.

Please note that additional processing time may be required for pre-order items, out-of-stock products, or orders placed using coupons.

🧾 Duties & Taxes

Import duties, taxes, VAT and other charges related to delivery may be applied depending on the destination country or region.
These fees are the responsibility of the customer and are not included in the product price or shipping fees.

Please note that we are unable to estimate these charges in advance.

❓ Support & Inquiries

If you have any questions regarding your order or delivery, please feel free to contact us through the Contact Page below.

Contact Page:
https://global-store.lihit-lab.com/pages/contact

For common questions, please also refer to our FAQ for additional information.

FAQ Page:
https://global-store.lihit-lab.com/pages/faq

🔁 Returns & Exchanges

For information on returns and refunds, please see our Refund Policy.

🔒 Privacy & Terms

By placing an order or using our services, you agree to our Privacy Policy and Terms of Service.
Please review these policies carefully before using our services.

Thank you for choosing LIHIT LAB. Global Online Store!

We’re committed to delivering quality products worldwide 🤝